New Customers...Welcome to Ni America

What does being a customer of Ni America mean to you?

Peace of Mind
One of the benefits of our utility consolidation process is to give families peace of mind.
That is the peace of mind that comes with the knowledge that your water and wastewater provider has the experience and dedication necessary to maintain a safe, reliable distribution system and to continually comply with all state and federal water quality regulations. We believe that our customers deserve the same quality of service as that provided by the much larger city waterworks.

Commitment to Service, Water Quality and Wastewater Treatment
The quality of drinking water is extremely important to us. Many significant measures and investments are made to ensure that the water supplied to our customers is safe to drink.

These begin with the protection of our water sources and continues with the quality control in the water treatment process and the maintenance of the distribution system. We apply the same standards to the wastewater collection system and wastewater treatment to benefit both our customers and the environment.

Our commitment to maintaining regulatory standards in all of our systems means a safe, clean water supply and a healthy living environment. Our customers enjoy responsiveness to service calls and billing questions, proper water pressure and capacity, and trouble free wastewater services.

Many of our new customers want to know if we have plans to increase rates. We look only for a fair and reasonable return on our capital investment. When systems require renovations or upgrades to meet regulatory standards, it may be necessary to request increases to recover the cost of these improvements.

Of course, any request for rate changes will require approval by the appropriate regulatory authorities.

At Ni America, we believe that improving your water system brings you peace of mind.